Test Bench Customer Support Services
Within Cassidian, TEST & SERVICES is well-known for guaranteeing exceptionally long service life for their products.
Total Maintenance Service Helping our customers to better use and optimise their test bench investments is our goal. We have enriched our established Support activities to provide a fully integrated solution for both Cassidian and third-party test benches with a Total Maintenance Service. Next to you or on your site anywhere in the world, Cassidian offers you a friendly solution to keep your benches up and running at any time for many long years.
Scope of activities
- Preventive maintenance
- Corrective maintenance
- Instrument inventory management
- Coordination with maintenance players
- Obsolescence management
Full Customer Support
Our Customer Support and Services organisation has demonstrated its ability to support test benches far beyond the standard bench life expectancy for the duration of your need. Our long-term support contracts enhance this competitive advantage, by providing our customers with contractual commitments.
Daily Support activities
- 24/7 hotline
- Calibration and repair by standard exchange
- Remote technical assistance
- Prompt on-site technical assistance
- Spares inventory per continent
MyATE Website - FIRST Webtool - ATOS Website For further information, please contact: Customer Support